LEGAL REFERENCE

Your Privacy Matters to Us

We've built cantikbet around protecting your account, your payment details and your personal information. This policy explains exactly how we handle your data across live tables, slots and...

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cantikbet Your Privacy Matters to Us

How We Collect and Use Your Information

When you open an account with cantikbet, we collect information needed to verify your identity, process your DANA, OVO, GoPay and QRIS transactions, and keep your account secure. We use your data to deliver the lobby, manage your deposits and withdrawals, detect fraud, and comply with local regulations in supported regions. We do not sell your personal information to third parties. Your

data is encrypted and stored on secure servers. We retain your information for as long as your account is active and for the period required by law thereafter.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

24/7 SUPPORT

Questions About Your Privacy

Email Support Reach our privacy team at [email protected] with any...
Account Settings Review and update your personal information, communication preferences...
Data Requests Request a copy of your personal data or...
PLATFORM TRUST SIGNALS

Privacy Standards We Follow

Encryption

All payment and personal data transmitted to cantikbet is encrypted using industry-standard SSL protocols. Your DANA, OVO, GoPay and QRIS details are never stored in plain text.

Compliance

We comply with data protection regulations in supported Indonesian regions and maintain audit trails for all account activity and transactions.

Third-Party Audits

Our security practices are regularly reviewed by independent auditors to ensure we meet current standards for data handling and fraud prevention.

Payment Partner Security

DANA, OVO, GoPay and QRIS transactions are processed through certified payment gateways that meet international security and compliance requirements.

Staff Training

Our team undergoes regular privacy and security training to ensure your information is handled responsibly at every step of your account lifecycle.

Incident Response

If a security issue affects your data, we notify you promptly and take immediate steps to contain and resolve the breach in supported regions.

Privacy Across Your cantikbet Experience

Account Creation
We collect your name, email, phone number and identity verification details to open your account securely and comply with local regulations.
Payment Processing
Your DANA, OVO, GoPay and QRIS transactions are processed through encrypted channels. We store only the last four digits of your payment method.
Lobby Activity
We track which games you open, your session duration and your betting patterns to personalise your lobby and detect unusual account behaviour.
Communication
We send you account updates, promotional offers and security alerts via email and SMS. You can adjust these preferences in your account settings anytime.
Cookies and Tracking
We use cookies to remember your login, track your lobby preferences and measure how you interact with cantikbet. You can disable non-essential cookies in your browser.
Data Sharing
We share your information only with payment processors, fraud-detection services and legal authorities where required by law in supported regions.
International Transfers
If your data is transferred outside Indonesia, we ensure it receives the same level of protection through contractual safeguards and encryption.

What This Policy Covers

Account Security

We explain how we protect your login credentials, verify your identity and keep your account from unauthorised access through multi-layer security checks.

Payment Data

Your DANA, OVO, GoPay and QRIS details are handled with encryption and never shared with third parties outside our payment processing partners.

Cookies & Analytics

We use cookies to improve your lobby experience and measure site performance. You control which cookies you accept through your browser settings.

Your Rights

You can request a copy of your data, ask us to correct inaccuracies or request deletion of your account through our support team anytime.

Policy Updates

We update this privacy policy when our practices change. We notify you of material changes via email and ask for your consent where required.

Contact & Complaints

If you have privacy concerns, contact [email protected]. You also have the right to lodge a complaint with local data protection authorities.

Privacy Policy Questions

We retain your account information while your account is active. After you close your account, we keep records for the period required by local law in supported regions, typically 5–7 years for transaction history and compliance.

Yes. You can request account deletion through your cantikbet dashboard or by emailing [email protected]. We'll remove your personal data within 30 days, except where we're required to retain records for legal or regulatory reasons.

Absolutely. Your payment details are encrypted end-to-end and processed through certified payment gateways. We never store your full card or wallet credentials on our servers.

No. We do not sell your personal information. We share data only with payment processors, fraud-detection services and legal authorities where required by law in supported regions.

If a security incident affects your data, we notify you immediately and take steps to contain the breach. We also report the incident to relevant authorities where required by local regulations.

Yes. Every promotional email includes an unsubscribe link. You can also adjust your communication preferences in your account settings to control which updates you receive from cantikbet.

Contact our support team at [email protected] with a data-access request. We'll provide a copy of your personal information in a portable format within 30 days.